At The Silk Road Travel, protecting your personal information is a priority. Here we explain what data we collect, how we use it, where we store it and what your rights are. By using our website, you accept the practices described in this policy.
We may collect the following information when you visit our site or book a tour with us:
We use your personal data to:
We retain your information only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law. Once it is no longer needed, we take reasonable steps to delete or anonymise it.
We do not sell or rent your personal data. We only share your information in the following cases:
All partners receive only the information strictly necessary to provide the requested service.
We apply technical and organisational measures designed to protect your data against unauthorised access, accidental loss or improper alteration, such as:
We also host our infrastructure on Amazon Web Services (AWS), a cloud platform used by companies and public bodies worldwide. AWS offers high standards of physical and logical security, redundancy, backups and compliance with international data protection and information management regulations. This means your data is stored in data centres with 24/7 monitoring, strict access controls and protection systems designed to minimise the risk of breaches or outages.
However, please remember that no system is 100% invulnerable. If you detect any security issue, let us know as soon as possible.
You have the right to:
To exercise any of these rights, please contact us at: ceo@thesilkroadtravel.com
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We may occasionally update this Privacy Policy to reflect legal, technical or internal process changes. We recommend that you review this page regularly.
Last updated: November 2025
If you have any questions about this policy, about how we process your data or about information security, you can contact us at:
The Silk Road Travel
Email: ceo@thesilkroadtravel.com
Phone: +34 610 92 57 92